​​Our Online Violence in the Workplace training course is in full compliance with the BC Occupational Health and Safety Regulations & Workers Compensation Act. This online training is a video based training course. Testing conducted in this online course is designed to reinforce the information presented. A mark of 80% must be achieved in order to pass this course. The course is able to be taken three times in efforts to achieve the pass mark. Upon successful completion of this online course, a certificate of completion will be available for download and printing. Certification has NO expiry date.

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​BULLYING AND HARASSMENT ​TRAINING ONLINE BC

SALE  PRICE  OFFER  EXPIRES  ON  SEPTEMBER 20, 2024

SALE ​​$49.95 each
Regular Pricing $62.95 each
We accept credit card payment.
​Invoicing available for 15 or more students only. Contact Us.

Course Length: 1 Hour

COURSE OVERVIEW
​All employees have the right to expect a workplace that promotes safety from violence, threats and harassment. Working for an organization which deals with the public each and every day, employees are going to encounter situations involving unpredictable behaviour. Within this course, the entire spectrum of workplace violence is covered, focusing particularly on the ways in which employees can identify the potential for workplace violence, attempt to defuse it, and respond to it should it unfortunately occur.

COURSE OBJECTIVES

• The importance of Prevention of Workplace Violence training
• The importance of knowing the Provincial & Federal legislation concerning workplace violence prevention
• The six components for evaluating a developing situation
• The importance of the four core principals of effective communication
• The importance of understanding ‘State of Mind’
• The five stages of a build-up to a potential assault
• Dealing with telephone hostility
• Effective conflict resolution techniques
• The importance of managing your own reaction
• The importance of effective memory, perception and observation techniques
• The importance of recognizing ‘emotionally disturbed persons’
• The importance of developing Active Listening Skills
• The importance of developing Active Listening Skills

Length:
​App. 1 Hour

Language:
English

Certificate:
Yes

have questions? contact us

COURSE DESCRIPTION
Course Length: 60 Minutes
Our Violence in the Workplace Safety training course is in full compliance with the BC Occupational Health and Safety Regulations & Workers Compensation Act. The potential for violence exists whenever there is direct interaction between workers and non-workers. Employers in BC must provide a workplace as safe from the threat of violence as possible. If there is a risk of violence in a workplace, every employer in BC must set up and instruct workers on procedures to eliminate or minimize the risks. 
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All employees have the right to expect a workplace that promotes safety from violence, threats and harassment. Working for a business which deals with the public each and every day, employees are going to encounter situations involving unpredictable behavior. This course will cover the entire spectrum of workplace violence, focusing particularly on the ways in which employees can identify the potential for workplace violence, attempt to defuse it, and respond to it should it unfortunately occur.

Please view "how to purchase courses" video prior to placing your order

The following training course is a video based course. It is self paced and there is no time limit for completion. You can download and print your certificate after course completion.

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view course & buy

​frequently asked questions​

​​How is GG Health and Safety Consulting affiliated with Western Health and Safety Consulting?
In 2018, GG Health and Safety Consulting acquired and joined, in a contractual partnership, with Western Health and Safety Consulting to provide quality, compliant and affordable video based online training courses. Both organization have been providing professional health and safety consulting across BC for over 20 years and are recognized companies with WorkSafeBC.

Are GG & Western Health and Safety Consulting's online safety courses compliant in BC? 
Yes all our courses are up to date with the latest CSA standards and BC Provincial Occupational Health and Safety Regulations. As standards and regulations change we continuously update our courses accordingly. 

Is it safe for customers to purchase your online safety courses directly from your website?
We take the utmost precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

​To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. This information is used to process your orders in a secure manner, to keep you updated on your orders and to personalize your shopping experience.

How do I order a single or numerous courses from your online platform?
Please view the following video:

​Can I pay for the online safety course(s) over the phone?
Yes, but only for large groups. We also do provide further group discounts for 25 or more participants. Even though our online purchasing system is a very secure platform, you do have the option of paying for your course over the phone.

What forms of payment do you accept?
If you purchase your course(s) through our website purchasing platform, we can only accept credit card payment. We accept the following credit cards: Visa, Mastercard, American Express, Discover and JCB. We also accept credit card payments over the phone for 25 or more participants.

I don't have time to finish my course today, can I leave and come back to complete my course?
Yes, can you leave your course at anytime without worrying about losing your progress. The study material provided to you is in PDF digital format. We recommend you save the downloads to your PC at the time of purchase.

Upon completion of the course, can the course certificates be printed?
Yes, when you pass your final exam successfully, you can download and print your certificate immediately.

What kind of computer do I need to take your online courses?
To take our courses, we recommend using the latest version of your favorite browser (Internet Explorer, Mozilla Firefox or Google Chrome) on your PC or Mac computer. You will also need access to a printer, as your certificate can be printed upon successful course completion, and there are resource documents you may wish to print before you begin your course.

Do I have to take an exam at the end of the online course?
Yes.  All of our courses are competency-centered, meaning that learners must complete an assessment(s) of some type (i.e. Exam) in order to demonstrate an adequate level of understanding of the topics presented throughout the course.  This provides a tremendous level of due diligence which is required to ensure that reasonable precautions are taken for the safety and health of the learner. 

What if I fail or don't do well on the exam?
A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course up to three times in efforts to achieve the pass mark. So in reality, no one ever fails a course.

Do you provide group discounts for businesses?
Yes, group discounts are available for groups of 25 or more. Please EMAIL US prior to your purchase to receive your discounted price.

Do the online course certificates have an expiry date?
Yes, all of our online courses are valid for up to 2 or 3 years depending on the course. You will need to retake the course after a 2 or 3 year period.

What is your refund policy?
Online course refunds will be accepted up to ninety (90) calendar days from the date of purchase. All refunds will be returned to the original card used to make the purchase.

Who do I contact if I need assistance with online registration or payment?
Contact our customer support line at [email protected]

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